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Table of Contents

1. Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information:

  • Contact Information: Name, email address, phone number, shipping/billing address
  • Account Information: Username, password, profile information
  • Payment Information: Credit/debit card details (processed securely through payment gateways)
  • Order Information: Products purchased, order history, preferences

Automatically Collected Information:

  • Device Information: IP address, browser type, device type, operating system
  • Usage Data: Pages visited, time spent on site, click patterns, referring website
  • Location Data: General location (city/country) based on IP address

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To personalize your shopping experience
  • To send order confirmations, updates, and shipping notifications
  • To send marketing communications (with your consent)
  • To improve our website, products, and services
  • To detect and prevent fraud and unauthorized transactions
  • To comply with legal obligations

3. Information Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Payment processors, shipping carriers, IT service providers
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information
Third-Party Services: Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and firewalls
  • Regular security audits and updates
  • Limited access to personal information for authorized personnel only
  • Secure payment processing through PCI-DSS compliant gateways

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for site functionality (e.g., shopping cart, login)
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Show relevant advertisements (with your consent)

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Opt-Out: Unsubscribe from marketing communications
  • Portability: Request transfer of your data to another service
  • Restriction: Request restriction of processing
  • Objection: Object to certain types of processing

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Jyo Delicacy

Email: info@jyodelicacy.com

Phone: +91 9645022897

Address: Jyothi Enterprises
7/335 Ajayanand Bhavan
Punnapra North.P.O
Alappuzha-14

Data Protection Officer: info@linkode.com