Terms & Conditions

1. Acceptance of Terms

By accessing and using the Jyo Delicacy website (www.jyodelicacy.com), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

2. Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access
• Be at least 16 years old to create an account

We reserve the right to suspend or terminate accounts that violate these terms.

3. Products & Pricing

3.1 Product Information: We strive to provide accurate product descriptions, images, and nutritional information. However, slight variations may occur due to the natural nature of our products.

3.2 Pricing: All prices are in Indian Rupees (₹) and include applicable taxes. We reserve the right to change prices without prior notice.

3.3 Availability: Products are subject to availability. If a product becomes unavailable after you place an order, we will notify you and provide alternatives or refund.

3.4 Errors: In the event of pricing or description errors, we reserve the right to cancel orders and issue refunds.

4. Orders & Payment

4.1 Order Acceptance: Your order constitutes an offer to purchase. Order acceptance occurs when we send order confirmation.

4.2 Payment Methods: We accept various payment methods including credit/debit cards, UPI, net banking, and wallets.

4.3 Payment Security: All payments are processed through secure payment gateways. We do not store credit card information.

4.4 Order Cancellation: You may cancel orders before shipment. Once shipped, normal return procedures apply.

5. Shipping & Delivery

5.1 Delivery Areas: We currently ship within India. International shipping may be available for select locations.

5.2 Delivery Times: Estimated delivery times are provided during checkout. These are estimates and not guarantees.

5.3 Shipping Costs: Shipping costs vary based on location, weight, and delivery speed.

5.4 Delivery Issues: If you encounter delivery issues, contact us within 48 hours of expected delivery.

6. Returns & Refunds

Please refer to our separate Refund & Cancellation Policy for detailed information.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Jyo Delicacy or its licensors and is protected by intellectual property laws.

You may not:

• Reproduce, distribute, or modify any content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or decompile any software
• Use automated systems to access our website

8. User Conduct

You agree not to:

• Use the website for illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Submit false or misleading information
• Post harmful or offensive content
• Collect user information without consent

9. Limitation of Liability

To the maximum extent permitted by law, Jyo Delicacy shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Product allergies or individual reactions (consult your doctor)
• Delays beyond our reasonable control
• Third-party actions or services

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Ernakulam, Kerala.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of modified terms.

12. Contact Information

For questions about these Terms & Conditions, please contact: